Welcome to LiveSmart AI Shopping Assistant. By using our plugin, you agree to these terms. Please read them carefully. Last Updated: 9th of April, 2026
1. License Grants
We offer different license tiers (Tier 1, Tier 2, Tier 3). Each license key is valid for a specific number of WordPress installations as defined at the time of purchase. You may not redistribute, sub-license, or share your license key with third parties.
2. “Bring Your Own Key” (BYOK) Model
Third-Party API: LiveSmart AI requires an active API key from OpenAI (or other supported providers) to function.
Costs: You are solely responsible for all costs, usage limits, and billing associated with your OpenAI account. LiveSmart AI does not provide AI tokens or credits.
Availability: We are not responsible for any downtime or service interruptions caused by OpenAI’s API.
3. AI Accuracy and Liability (“Hallucinations”)
You acknowledge that LiveSmart AI uses Large Language Models (LLMs) to generate responses.
AI can sometimes provide inaccurate or “hallucinated” information regarding product prices, descriptions, or stock levels.
Disclaimer: We are not liable for any financial loss, incorrect orders, or customer disputes arising from AI-generated content. You are encouraged to review and test your AI prompts.
4. Software Updates and Compatibility
We provide updates to ensure compatibility with the latest versions of WordPress and WooCommerce.
Updates are available only for active licenses.
We do not guarantee compatibility with every third-party plugin or theme, though we strive for maximum interoperability.
5. Refund Policy
AppSumo Purchases: Refunds are handled exclusively through AppSumo according to their 60-day money-back guarantee.
WooCommerce Marketplace: Refunds follow the official WooCommerce Marketplace refund policy.
6. Prohibited Use
You may not use LiveSmart AI for any illegal purposes or to generate harmful, offensive, or deceptive content that violates OpenAI’s usage policies. You may not attempt to reverse-engineer or decompile the plugin code.
7. Limitation of Liability
In no event shall LiveSmart AI or its developers be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the software.
8. Contact Information
For questions regarding these terms, please contact us at: contact@livesmart.video