1. Check config/config.json is a valid JSON file here https://jsonlint.com/
2. Make sure you have installed and setup correctly signaling server:
– ws/server – did you do here npm install
– ws/server/config.json – did you set correct certificate and key path?
“sslKey”: “../ssl/key.pem”,
“sslCert”: “../ssl/cert.pem”,
– make sure port 9001 is opened in your firewall
– in config/config.json
“appWss”: “https://YOUR_DOMAIN:9001/”, should be your domain name;
– make sure you use HTTPS everywhere;
– make sure you are running the signaling server with pm2:
(you can install it with npm install pm2 -g)
in ws/server do pm2 start server.js
3. In sample agent.html page
<script src="YOUR_DOMAIN/js/loader.v2.js" data-source_path="YOUR_DOMAIN/" ></script>
must be of the type
<script src="https://domain.com/js/loader.v2.js" data-source_path="https://domain.com/" ></script>